Covid19 Hotel Update
Just as the season was getting off to what promised to be a great year ahead, we were all surprised how events rapidly developed and we temporarily closed our doors on 16th March 2020 to curb the spread of Covid-19 as advised by Government & Health Authorities.
We wish to reassure our valued customers and guests that we are committed to keeping them informed of developments as soon as we can. If you have any immediate concerns you may contact our team by email firstname.lastname@example.org or telephone +353 96 22400 and we will deal with any concerns in the most timely manner possible.
• If you already have booked a wedding for 2020 and have any issues you may contact our wedding team by emailing email@example.com
• If you are planning a future wedding we are also available to discuss your options and provide you with any information you may require.
• We have cancelled all bookings up to 30th April 2020 and it is likely this will be extended. We will be in contact with guests to inform them of any further changes. We hope that guests will reschedule their stay with us once the situation improves and we are offering to transfer any deposits paid to amended dates.
• For any bookings that are made through a Third Party booking agent (ie. booking.com or Expedia) you must contact your booking agent directly as their policies and procedures may differ to ours. You should either log-in to their website or contact their support team if you are experiencing any difficulties.
• If you are looking to make a new reservation or rebook your stay you may contact us by email to check availability at firstname.lastname@example.org and we will be happy to assist you.
• Gift vouchers can still be purchased online on our website or contact us via email on email@example.com . We know your plans have changed during these unprecendented times and we are counting the day's to when we can welcome you back again. We currently have a SPECIAL OFFER for all our vouchers purchased between 1st May 2020 until the 30th June 2020. We are delighted to offer you an EXTRA 10% VALUE on all our monetary vouchers purchased within this timeframe. FOR EXAMPLE IF YOU PAY €100, YOU WILL THEN RECEIVE A VOUCHER FOR €110. All our gift vouchers our valid for 5 years (60 months) from the date of purchase. Making it the perfect gift for that special person in your life.
Finally on behalf of Paul, Maya and all the team at Belleek Castle we thank you for your loyalty, patience and understanding at this difficult time. Once restrictions have been lifted we look forward to welcoming customers returning and in providing you with our award winning personal service. In the meantime stay safe and healthy everyone and we look forward to seeing you sometime in the near future.